Effective date 27/02/22022 - Version 1.3
The goal of this document is to provide anyone that comes in contact with Kognic with an understanding of how we manage personal data. There are many different circumstances when we may collect personal information but as long as you have not “Opted in” we have not collected any information that can identify you.
Since we interface with customers, users, suppliers, applicants and website visitors among others there are a number of different purposes and types of personal data that we might ask to collect from you. Below you can read more about what we collect, how we process data and all your rights with regard to your personal data.
If you want to come in contact with us at Kognic AB our HQ is located at: Lindholmspiren 7, 4117 56, Göteborg you can reach us at [email protected]
Our Data Protection Officer (DPO) is: Name: Daniel Langkilde Mail: [email protected]
The language of GDPR and online privacy might be formal and hard to interpret, the definitions below will provide you with help to understand what we are trying to convey.
Data privacy regulation is based on principles. Kognic appreciates and applies these principles and takes our duty to protect your personal data very seriously.
We collect personal data based on various legal basis that are explained in the specific Notices you see. We always aim for creating all notices specific, unambiguous and easy to understand. We continually provide you with the relevant notice and adhere to them.
Web visitors and external applications and requests for information: Legitimate interest. Platform user: Agreement. Platform data: Sub-processing as per agreement with customers. Kognic employee data: Agreement and Legitimate interest (depending on data).
You always have the right to withdraw or opt-out at any time.
The Kognic platform is a tool to process data on behalf of our clients, the data entered into the platform to be annotated or analyzed is controlled solely by the client and might contain Personal Data. We have taken contractual and technical precautions to ensure that all data managed through the platform is done so through the highest standards of privacy and security. We require and use EU model clauses, Transfer Impact Assessments and Data Processing Agreements to make business with us to ensure privacy.
We process a lot of different personal data, and how that impacts you is dependent on how you interact with us. The categories are platform users, externals (customers, suppliers, external applicants etc) , employees, and website visitors. We manage this through different Privacy notices and consent forms dependent on the usage.
If you have visited our website kognic.com and accepted the cookies we will have some personal information about you, this includes demographic information, information about your device and browser, what pages you visited as well as how you found us. These are the general information that cannot identify you as an individual and are dependent on the cookies accepted. We collect this information to enable our site to work properly, to be able to analyze the visitor flow, enable functionality for a better experience as well as for marketing purposes. For more information see our cookie policy here.
If you are a customer, supplier, or an external individual that has come into contact with us, we have collected your contact information (name, email address, phone number) if you have provided us with it. This is to be able to contact you, we do not sell or transfer your information to third parties, however, we put it into our CRM system Hubspot to keep track of the sales process. The information will be stored for 36 months.
If you have applied for a position through Teamtailor, we will keep the CV and work history information if a suitable position will be available. If not, you can always remove the information and if you forget, Teamtailor will remind you within 3 months.
We process personal data from our users to make the Platform as efficient and user-friendly as possible. We collect and analyze the performance of users, to help you increase the speed and quality of annotations and for the Quality managers to increase productivity. This includes identity (mail/user ID), organization, IP address, time-stamps, user behavior; speed of annotating object/shape and tasks, completed tasks as well as device and browser information.
The collection of user data is essential for the development of the platform and enables us to deliver quality, analytics, insights and in the end safe perception. We do not share the data with any third party except the specific customer that the user works with and our quality team. We use trusted and secure software applications to make this happen.
We take the principle of storage limitation seriously and only retain personal data the shortest possible time for the intended use. In general we:
We de-anonymize as much personal information as possible as soon as possible. We have some detailed guidelines and automated processes that can be further studied in detail here.
As default we don’t share personal data with anyone, however there are circumstances when we need to, these circumstances can be read in the specific consent but here is a re-cap.
We use carefully selected companies (BPOs) that process our customer’s data through the platform. The customer is solely responsible for the data and the BPOs are located in different places in the world (India, Philippines). We have taken all necessary precautions to ensure privacy for all. We perform all procedures and make sure that the BPOs meets the standards of the applicable laws and regulations, this is mainly done by:
We believe and adhere to Data rights developed through the EU GDPR, we have built processes and structures to enable you to exercise your rights:
To exercise your right you just contact us and we will accommodate, there are no specific formal requirements, send an email to; [email protected] with your request.
If you have any complaints about how we manage personal data, the Swedish Authority for Privacy Protection is the overseeing government agency, you can contact them here.
This section applies to California consumers, and it describes how we collect, use and share Personal Information of California consumers in operating our business, and their rights with respect to that Personal Information. For purposes of this section, “Personal Information” has the meaning given in the California Consumer Privacy Act of 2018 (“CCPA”) but does not include information exempted from the scope of the CCPA. Under the CCPA, Personal Information is any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household.
Kognic collects the following statutory categories (as defined by CCPA) of Personal Information directly from you or automatically from your device:
The business and commercial purposes for which Kognic collects this information, and categories of third parties to whom we “disclose” the information are described in the intro and notice sections above in this Privacy Policy.
California law grants California residents consumers certain rights and imposes restrictions on particular business practices as set forth below.
Exercise Your California Privacy Rights
If you are a California consumer seeking to exercise your CCPA rights, or if you are an authorized agent wishing to exercise CCPA rights on behalf of someone else, please e-mail us at [email protected]. We will respond to verifiable requests received as required by law.
Please note that to protect your personal information, Kognic will verify your identity by a method appropriate to the type of request you are making. Kognic may also request that your authorized agent has written permission from you to make requests on your behalf, and may also need to verify your authorized agent’s identity to protect your personal information.
California Civil Code Section 1798.83 permits users of our Services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected] If you have questions about your rights under CCPA, please send us an email to [email protected]
We will continuously review and when necessary update this General privacy policy to reflect the feedback we receive, legal changes or changes to the platform and our services. When we change we will edit the “Effective Date” at the top and the version number.
If there are any changes in our different GDPR notices regarding how and what data we process you will get notified with a new Notice, we will not start to process your data in a new way until you know about it.
We encourage you to from time to time review this policy to understand how we process your information.